Shipping Policy
📦 Shipping Policy
At Cami Lane, we want your orders to reach you quickly and hassle-free.
Processing Time
All orders are processed within 1 business day. You’ll receive a confirmation email with tracking details once your order has been shipped. (Please note: During sale times and peak seasons the turn around time may increase).
Shipping Rates
We offer FREE standard shipping Australia-wide on all orders. No minimum spend required.
Delivery Times
-
Standard Shipping: 2–7 business days*
-
Express Shipping: Available at checkout for an additional fee (1–3 business days*)
*Delivery times are estimates only and may vary depending on your location and courier delays.
Local Shipping
AU Standard Shipping - Delivery Time (guide*)
|
LOCATION |
METRO |
RURAL |
|
Victoria |
2 - 6 business days |
4 - 10 business days |
|
New South Wales |
3 - 8 business days |
4 - 10 business days |
|
Queensland |
3 - 7 business days |
4 - 10 business days |
|
Tasmania |
3 - 10 business days |
3 - 10 business days |
|
Northern Territories |
4 - 8 business days |
5 - 8 business days |
|
South Australia |
3 - 6 business days |
4 - 10 business days |
|
Western Australia |
6 - 10 business days |
7 - 15 business days |
Â
AU Express Shipping - Delivery Time (guide*)
|
LOCATION |
METRO |
RURAL |
|
Victoria |
1 - 2 business days |
2 - 3 business days |
|
New South Wales |
1 - 2 business days |
2 - 3 business days |
|
Queensland |
1 - 2 business days |
2 - 3 business days |
|
Tasmania |
1 - 2 business days |
2 - 3 business days |
|
Northern Territories |
2 - 3 business days |
2 - 3 business days |
|
South Australia |
1 - 2 business days |
2 - 3 business days |
|
Western Australia |
2 - 3 business days |
3 - 4 business days |
Â
Shipped With Love From Melbourne 📦
Every Cami Lane order is carefully packed and sent from our Melbourne warehouse at 66–72 Mercedes Drive, Thomastown VIC. We handle everything in-house to make sure your pieces arrive quickly, safely, and looking as beautiful as they did when they left us.
International Shipping
We currently ship within Australia only.
Pick Up
Pick-up is available by appointment only from our warehouse at 66–72 Mercedes Drive, Thomastown VIC 3074. At checkout, enter the discount code PICKUP to remove shipping charges from your order. Once your order is placed, please contact us with your order number to arrange a convenient pick-up time. Please note: our warehouse is not open to the public, so a time and day must be scheduled in advance.
Re-Delivery
If a parcel is returned to us due to an incorrect or incomplete address, re-delivery will be arranged at the customer’s expense. Please double-check your address before completing checkout to avoid delays.
Disclaimer: Cami Lane shall not be held liable for parcels that are confirmed as delivered but are reported as missing.